Privacy Policy

This privacy policy was last updated on November 1, 2026. It applies to the website https://manni.app and to the Manni apps: the web app, the desktop app (Mac and Windows) and the mobile apps (iPhone and Android). NordAI Technologie Inc. ("we", "our", "us") operates the Manni website and apps (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Manni Responsible Party

For all questions regarding the privacy policy of Manni.app, you can contact the data protection officer at the following address: wgoulet@nordai.ca

Information Collection

We collect the following information when you use the Service:

  • Account: your name, email address and profile picture, which we receive from Auth0 when you create an account or sign in, including with Google or Apple.
  • Recordings: the audio recordings you make with Manni and the audio or video files you import.
  • Meetings: the meeting title and context you provide (for example the agenda or the attendees' names).
  • Generated content: the transcripts of your recordings, AI-generated summaries, and your notes, tasks and conversations with Manni.
  • Contact form: your name, email address and phone number, only when you voluntarily provide them to us.
  • Subscription: the status of your subscription. Payments are processed by Stripe or Apple; we do not receive your payment card numbers.
  • Technical data: app error reports, which we use to fix problems.

Use of Information

We use this information to provide the Service: creating and securing your account, transcribing your recordings, producing your summaries and answering your questions about your meetings, managing your subscription, sending you Service-related emails, measuring website traffic and fixing errors.

Microphone

The Manni apps use the microphone only during a recording that you started or scheduled yourself. On Android, a notification stays visible for the whole recording. You can revoke microphone access at any time in your device settings.

Service Providers

We do not sell your personal data, do not use it for advertising, and only share it with the following service providers, to the extent necessary to run the Service:

  • Hosting: Google Cloud, in Montréal (Canada, northamerica-northeast1 region), for our servers, our database and your files.
  • Accounts and sign-in: Auth0.
  • Transcription and artificial intelligence: our own transcription model, hosted in Québec, and Microsoft Azure OpenAI, in Canada (Canada East region), for summaries and assistant answers. A fallback transcription service is used only if our model returns an error. If Azure OpenAI in Canada is unavailable, the request is processed by Azure OpenAI in the United States.
  • Note-taker: the service that joins the online meetings you choose to send Manni to.
  • Email: a service that sends Service-related emails.
  • Error monitoring: a service that receives app error reports.
  • Website analytics: Google Analytics, on the website.
  • Payment: Stripe and Apple, for payment and subscription management.

When you connect an integration (for example a calendar or a customer relationship management tool), we send that service the data you choose to send it. Meetings you share in a project are visible to the members of that project. We may also disclose information when required by law.


Google User Data

If you connect your Google account to Manni (web app or desktop app for Mac and Windows), Manni reads, read-only, the events of your primary Google Calendar: title, start and end time, status, invitation text (agenda), video-call link (Google Meet, Zoom, Teams), and the names and email addresses of the organizer and attendees. Manni never creates, modifies or deletes events. If you sign in with Google, we also receive your name, email address and profile picture.

This data is used only for the features you see in Manni: showing your upcoming meetings, naming a recording after the meeting, starting and stopping the recording at the meeting's times when you asked for it, sending Manni's note-taker to the meetings you chose, and producing the summary of your own meetings. In the desktop app, events stay on your computer; only the meeting title, attendee names and agenda are attached to the recording you choose to upload, so that its summary names the right people. In the web app, upcoming events are stored encrypted on our servers to schedule the note-taker.

We do not sell your Google data, do not use it for advertising, and do not transfer it to anyone, except as necessary to provide these features (for example, to the artificial intelligence provider that produces your meeting summary, or to the note-taker that joins the meeting), to comply with the law, or with your consent.

Data obtained through Google APIs is never used to develop, improve or train generalized artificial intelligence or machine learning models.

Manni's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

You can disconnect Google at any time in Manni (Integrations page in the web app, Settings in the desktop app) or in your Google Account (https://myaccount.google.com/permissions). We then delete the stored access and stop reading your calendar. To have the events we already stored deleted, write to us at contact@nordai.ca.


AI connectors and ChatGPT plugin

You can connect your Manni account to ChatGPT or another compatible AI assistant. The connection uses an OAuth consent screen presented by Manni. Basic access is read-only and limited to content your account can access in Manni.

Depending on your request, the connector may return meeting titles, dates, participants, summaries, analyses, actions, transcripts and links, as well as upcoming meetings known to Manni. For organization accounts, it may also return projects and accessible meetings in those projects. A live transcript you share from the Manni app may also be consulted during recording.

Results are transmitted to the provider of the assistant you connected to answer your requests. When you use the ChatGPT plugin, this provider is OpenAI and results may appear in your ChatGPT conversation. This transmission is separate from internal processing that produces a transcript or summary in Manni. The assistant provider’s processing also depends on its own terms, privacy policy and your account settings with it.

If you select “Allow changes” on the Manni consent screen, the connection may also use the available write functions: renaming your meetings and, for organization accounts, creating projects, filing a meeting in a project or changing its visibility within your Manni permissions. This authorization is optional and grants no rights beyond those of your account. An explicit request is still required before making a change.

You can revoke a connection in Manni, under My profile, AI connectors. Revocation removes that client’s future access to Manni. It does not erase results already returned to the assistant or its previous conversations; their deletion also depends on that provider’s controls and policies.

For access, correction or deletion requests in Manni, contact contact@nordai.ca or follow the published procedure at https://www.manni.app/en/delete-account.


Data Retention and Deletion

We keep your account data for as long as your account exists. Your transcripts, summaries and notes are kept until you delete them or delete your account.

Original audio files are deleted automatically 7 days after a successful transcription, or 30 days after a failed transcription.

Information sent through the contact form is kept until you ask us to delete it.

You can delete your account at any time in the Manni mobile app or by writing to us. The steps, the data deleted and the timing are described on the Delete your Manni account page.

You can also request access to or correction of your personal data by writing to contact@nordai.ca.


Data Security

The security of your data is important to us. All personal data you provide us is encrypted and stored in a secure environment. We only share it with the service providers described in this policy.

Data Transfer

We host your data primarily in Canada, with Google Cloud in Montréal. Some of the service providers described in this policy process data outside Canada (for example Auth0, the fallback transcription service, and Azure OpenAI in the United States when its Canadian service is unavailable). Your information may then be subject to the laws of the countries where it is processed, where data protection laws may differ from those of your jurisdiction. Your consent to this privacy policy, followed by your use of the Service, represents your agreement to that transfer.

Cookies

The website and web app use cookies: one that remembers the selected language, the session cookies needed to sign in, and Google Analytics cookies, which measure website traffic.

Privacy Policy Updates

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We will notify you via email and/or a prominent notice on our Service, before the change becomes effective and we will update the "effective date" at the top of this privacy policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy, please contact us by email: contact@nordai.ca
Privacy Policy | Manni